Terms of service

1. Agreement to these terms

These terms govern your use of the DataForGAIO website, API, and dashboard (the "Service"), operated by Guni Innovations Pte. Ltd. (UEN 202302437E), a company incorporated in the Republic of Singapore.

By creating an account or using the Service you agree to these terms. If you are agreeing on behalf of an organization, you confirm that you have authority to bind it, and "you" means that organization.

2. The Service

The Service retrieves publicly reachable web pages and search results that you target, and returns the retrieved content together with a crawl receipt recording provenance, content checks, permission signals observed at fetch time, and the amount billed.

A receipt is a record of what we observed. It is not a legal opinion, a license, or a warranty that the content may be used for any purpose.

We may change, improve, or discontinue features. Where a change materially reduces functionality you rely on, we will give reasonable notice.

3. Your account

You must give accurate registration information and keep it current. You are responsible for all activity under your account and for keeping API keys confidential.

API keys are displayed once at creation and stored as hashes. If a key is lost or exposed, rotate it in the dashboard. Tell us promptly at dani@dataforgaio.com if you suspect unauthorised access.

4. Acceptable use

You must not use the Service to target pages behind authentication, to circumvent access controls, paywalls, or technical protection measures, or to evade rate limits and blocking measures put in place by a site operator.

You must not use the Service to collect content in breach of applicable law, a site’s terms, or the rights of any third party, including intellectual property and data protection rights.

You must not resell raw access to the Service as a competing crawling product, interfere with its operation, or attempt to probe or breach its security.

We may suspend access without notice where use threatens the Service, another user, a target site, or our legal position.

5. Your responsibility for use of collected content

You decide what to crawl and what to do with the results. Permission signals we record, including robots.txt outcomes and AI-use declarations, are evidence about what a site published at fetch time. They do not grant you any license over the content.

You are solely responsible for determining whether your collection and your intended use — including training models or building retrieval and search products — are lawful in your jurisdiction and permitted by the rights holders.

6. Fees and payment

The Service is priced pay as you go on a per-unit basis at the rates published on our pricing page. There is no subscription and no minimum top-up.

Charges are incurred only for successfully processed units. Requests that fail or are blocked by a permission signal are not billed, and the attempt still produces a receipt.

Balances are consumed as you use the Service. Except where required by law, payments are non-refundable. Fees are exclusive of taxes, and you are responsible for any taxes that apply to your purchase.

We may change rates on reasonable notice. Changed rates apply to usage after they take effect. Enterprise rates are set out in a separate written agreement, which prevails over these terms where they conflict.

7. Intellectual property

We own the Service, its software, and its documentation. These terms grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing.

As between you and us, you own the content retrieved on your instructions and the receipts issued to you, subject to the rights of the third parties who own that content.

You may give us feedback, and we may use it to improve the Service without obligation to you.

8. Data protection

Our handling of personal data is described in our privacy policy. Where we process personal data contained in retrieved content on your instructions, we act as your processor and you act as controller. A data protection agreement is available on request.

9. Availability and disclaimers

We aim to keep the Service available and accurate, but it is provided on an "as is" and "as available" basis. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted or error free, that every target page can be retrieved, or that any third-party site will behave consistently.

10. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

Our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid us for the Service in the three months before the event giving rise to the claim.

Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Indemnity

You will indemnify us against claims, losses, and reasonable costs arising from your use of the Service in breach of these terms or applicable law, or from your use of content retrieved through the Service.

12. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access for material breach of these terms, for non-payment, or where required by law.

On termination your right to use the Service ends. Provisions that by their nature should survive — including fees owed, intellectual property, disclaimers, liability limits, and governing law — survive termination.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Singapore, without regard to conflict of law rules. The courts of Singapore have exclusive jurisdiction over any dispute arising out of them.

Before starting proceedings, please contact us at dani@dataforgaio.com so we can try to resolve the matter directly.

14. Changes and contact

We may update these terms. Where a change is material we will give notice through the Service or by email, and the effective date above will change. Continued use after a change takes effect means you accept the updated terms.

Contact: Guni Innovations Pte. Ltd., Republic of Singapore, dani@dataforgaio.com.